Terms of Use

These Terms of Use (“Terms”) are an agreement between you and CÔNG TY TNHH CÔNG NGHỆ BAMBYTE (BAMBYTE LLC), trading as Bambyte Games (“Bambyte”, “we”, “us”), a company registered in Vietnam under enterprise code 2500754489, with its head office at TDP Núi, Phường Vĩnh Yên, Tỉnh Phú Thọ, Việt Nam. They apply when you download, install or play any of our games on any platform, including Google Play, the Apple App Store, Facebook Instant Games and TikTok, and when you use our website bambyte.io. Together, we call these the “Services”.

By using the Services, you agree to these Terms. If you don't agree, please don't use them. Our Privacy Policy explains how we handle personal data.

1. Who can play

• You must be at least 13 years old, or older if the law in your country requires it, to use the Services.
• If you are under 18, or under the age of majority where you live, you need the permission of a parent or guardian, who agrees to these Terms for you. Parents and guardians are responsible for how their children use the Services, including any purchases.
• You can't use the Services if the law, including sanctions law, forbids you from doing so.

2. Platform rules

You get our games through third-party platforms: Apple, Google, Meta and TikTok. When you play on a platform, you must also follow its terms, such as the Apple Media Services Terms and Conditions, the Google Play Terms of Service, Meta's Terms of Service or TikTok's Terms of Service.

The platforms are not parties to these Terms and are not responsible for our games; we are. If these Terms conflict with a platform's terms about that platform's own services, such as payments and refunds, the platform's terms apply to that part.

3. Your licence to play

We give you a personal, limited, non-exclusive, non-transferable and revocable licence to download, install and play our games for your own non-commercial entertainment, on devices you own or control, as these Terms and the platform's rules allow. We keep all other rights.

You may make and share videos, streams and screenshots of our games, including on channels that earn money, as long as you don't suggest that we endorse you and you don't use our content in a misleading or offensive way. Apart from that, you may not copy, sell, rent, distribute or modify our games, or use them for any commercial purpose, without our written permission.

4. Our content

Our games, our website and everything in them, including code, art, characters, music, sounds, text, names and logos, belong to Bambyte or to those who license them to us, and are protected by intellectual property laws. Don't use our names or logos, including “Bambyte Games” and “Drop the Pet!”, without our permission.

You may browse our website and share links to it, but you may not copy its content for other purposes without our permission. If you send us ideas or feedback, we may use them freely, without owing you anything.

5. Purchases and virtual items

Some games let you buy virtual items, such as in-game currency, boosters or the removal of ads, or earn them by playing or watching ads (“Virtual Items”).

• Licensed, not sold. A Virtual Item gives you a limited licence to use it in the game. Virtual Items have no value outside the game, can't be exchanged for real money, goods or services, and can't be sold, traded or transferred unless the game allows it.
• Payment through the platform. Apple, Google, Meta or TikTok process every payment under their own terms. We never receive your payment details.
• Changes. Prices and the Virtual Items on offer may change. We may also change how Virtual Items work, for example to balance the game. We won't take away Virtual Items you paid for without a valid reason, such as a breach of these Terms or the closure of the game, which we'll announce in advance where we can.
• Refunds. The platform handles refund requests under its own refund policy. If something went wrong with a purchase, contact us too and we'll help where we can.
• If you're in the EU or the UK, you normally have 14 days to cancel an online purchase. For digital content that is delivered straight away, such as Virtual Items, this right ends once delivery starts, provided you agreed to that when you bought it. This doesn't affect your rights if something you bought is faulty.
• Restoring purchases. Permanent purchases, such as removing ads, can usually be restored with the platform's restore feature. Items that get used up, such as coins, may be lost if you delete the game or its data and the platform hasn't backed up your progress.

6. Ads and rewards

Some of our games show ads, including optional rewarded ads that give you something in the game for watching. A reward depends on the ad playing to the end, which we can't always guarantee, for example when no ad is available or your connection drops. Don't use tools or tricks to get rewards without watching ads, and don't tap on ads you're not interested in. Ads come from third parties, and we're not responsible for what advertisers offer. Our Privacy Policy explains how ads use data and the choices you have.

7. Fair play

When you use the Services, you agree not to:

• cheat, including by using bots, hacks, mods, automation or unauthorised third-party software, or exploit bugs (please report them to us instead);
• copy, reverse engineer, decompile or modify our games, or try to extract their source code, except where the law expressly allows it;
• interfere with or disrupt the Services, their servers or networks, or try to access them in unauthorised ways;
• manipulate ads, rewards, leaderboards or purchases, or commit fraud;
• buy or sell progress, accounts or Virtual Items, or use the Services for any other commercial purpose;
• harass other players, or share anything that is illegal, hateful, sexually explicit or that infringes someone else's rights;
• impersonate anyone, including our team;
• break the law or these Terms, or help anyone else do so.

8. Things you share

Some games let you choose a name, share scores or content, or play with others, for example on leaderboards, in Facebook chats or on TikTok. You're responsible for what you share, and it must follow the fair play rules. You keep the rights you have in your content, but you give us a worldwide, non-exclusive, royalty-free licence to host, use, display and share it to run and promote the Services. We may remove anything that breaks these Terms.

9. Updates and availability

We may update, change, suspend or stop any game or feature at any time, for example to fix bugs, add content, meet legal requirements or because a game is no longer viable. Some updates may be required to keep playing. Some features need an internet connection, and the Services may sometimes be unavailable. If we close a game for good, we'll try to give reasonable notice in the game or on our website.

10. Suspension and termination

You can stop using the Services at any time by deleting our games. We may suspend or end your access to the Services, or remove Virtual Items, if you seriously or repeatedly break these Terms, if the law requires it, or to protect our players or the Services. Where appropriate, we'll tell you why.

When these Terms end, your licence ends too. Sections that by their nature should continue, such as Our content, Disclaimers, Limitation of liability, and Governing law and disputes, continue to apply.

11. Disclaimers

We make our games with care, but the Services are provided “as is” and “as available”. To the fullest extent the law allows, we give no warranties, express or implied, including of merchantability, fitness for a particular purpose or non-infringement, and we don't promise that the Services will be uninterrupted or free of errors. Some countries don't allow these exclusions, so they may not apply to you. Nothing in these Terms affects rights you have as a consumer that can't be changed by contract.

12. Limitation of liability

To the fullest extent the law allows:

• we're not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data, goodwill or game progress, arising from the Services or these Terms;
• our total liability to you for all claims about the Services is limited to the greater of the amount you paid for our games and Virtual Items in the 12 months before the claim, or USD 50.

These limits don't apply to liability that the law doesn't allow us to limit, such as for death or personal injury caused by our negligence, or for fraud, gross negligence or wilful misconduct. If you're a consumer in the EU or the UK, we're responsible for loss you suffer that is a foreseeable result of our breaking these Terms or failing to use reasonable care and skill, and these limits apply only as far as your local law allows.

13. Indemnity

If you break these Terms or the law when using the Services, and someone else makes a claim against us because of it, you'll cover the resulting losses and costs, to the extent they're caused by your breach and the law allows.

14. If you play on an Apple device

If you got a game from the Apple App Store, the following also applies:

• These Terms are between you and Bambyte only, not Apple. Bambyte, not Apple, is solely responsible for the game and its content.
• Your licence to the game is a non-transferable licence to use it on Apple-branded products that you own or control, as allowed by the Usage Rules in the Apple Media Services Terms and Conditions, except that other accounts linked to yours through Family Sharing or volume purchasing may also use it.
• Bambyte is solely responsible for any maintenance and support of the game. Apple has no obligation at all to provide any.
• Bambyte is solely responsible for any product warranties, whether express or implied by law, to the extent they're not effectively disclaimed. If the game doesn't conform to an applicable warranty, you can tell Apple, and Apple will refund the purchase price of the game to you, if there was one. To the maximum extent the law allows, Apple has no other warranty obligation for the game, and any other claims, losses, liabilities, damages, costs or expenses caused by a failure to conform to a warranty are Bambyte's responsibility.
• Bambyte, not Apple, is responsible for dealing with any claims by you or a third party about the game or your possession and use of it, including product liability claims, claims that the game fails to meet legal or regulatory requirements, and claims under consumer protection, privacy or similar laws.
• If a third party claims that the game, or your possession and use of it, infringes their intellectual property rights, Bambyte, not Apple, is solely responsible for investigating, defending, settling and discharging that claim.
• You confirm that you are not located in a country that is subject to a US Government embargo or that the US Government has designated as a “terrorist supporting” country, and that you are not on any US Government list of prohibited or restricted parties.
• You must follow any third-party terms that apply when you use the game, such as the terms of your mobile data plan.
• Questions, complaints or claims about the game should be sent to us using the details under Contact us.
• Apple and its subsidiaries are third-party beneficiaries of these Terms. Once you accept these Terms, Apple has the right, and is deemed to have accepted the right, to enforce them against you as a third-party beneficiary.

15. Governing law and disputes

These Terms are governed by the laws of Vietnam, without regard to conflict-of-law rules. If you have a problem with the Services, please contact us first at hello@bambyte.io. Most issues can be sorted out quickly this way. If we can't resolve a dispute within 60 days, it will be settled by the competent court in Hanoi, Vietnam.

If you're a consumer, this choice of law and court doesn't take away the protection of the mandatory laws of the country where you live, and you may also bring a claim in your local courts where the law allows.

16. Changes to these Terms

We may update these Terms, for example when we add features or the law changes. We'll post the new version here with a new date at the top, and for important changes we'll tell you in the game or on our website before they take effect. If you keep using the Services after that, you accept the new Terms. If you don't agree, stop using the Services.

17. General

• Entire agreement. These Terms, together with any extra terms shown in a particular game, are the whole agreement between you and us about the Services.
• Severability. If any part of these Terms is found invalid or unenforceable, the rest stays in effect.
• No waiver. If we don't enforce a right straight away, we don't give it up.
• Transfer. You can't transfer your rights under these Terms. We may transfer ours to a company that takes over our games, as long as your rights aren't reduced.
• Events beyond our control. We're not responsible for delays or failures caused by events outside our reasonable control.
• Language. These Terms are written in English. If we provide a translation, the English version prevails where the law allows.

18. Contact us